PRIVACY
Statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for this site, www.primetravelvietnam.com.
We will never give any information about you to others.
For us to confirm your travel arrangements you must provide all requested details with the balance of the trip price. Necessary details vary by trip; they include but are not limited to full name as per passport, date of birth, nationality, passport number, passport issue and expiry date and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. On some more demanding trips we also require you to complete and forward a Self-Assessment form which will be provided to you by your sales representative. For more information about how we treat your personal information please refer to our Privacy Policy.
OBLIGATIONS OF THE CLIENTS
The Customer is obliged to check their travel documentation to ensure that the dates are correct and should notify Prime Travel Vietnam immediately of any errors or omissions.
It is the responsibility of the Customer to ensure that their travel documentation is in order, e.g. passport and visa.
Where the Customer does not arrive on the agreed date for the Tour, Prime Travel Vietnam is entitled to treat the Tour as having been canceled by the Customer.
The Customer agrees to abide by instructions given by Prime Travel Vietnam crew and agrees to indemnify the Company against any loss or an injury suffered as a result of failing to comply with Crew instructions.
The customer agrees not to damage accommodation and should such damage arise, agrees to pay the owner for the price of repair or replacement of the same.
Uses of the personal data we request
The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses:
– Sending newsletters with personalized information
– Conducting surveys to measure and improve our performance
– Planning accurate travel and event itineraries
– Operating international travel services for our clients
– Facilitating payment for travel services rendered
– Maintaining ongoing business communications with partners and clients
Tracking
Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.
Security
This site operates fully under Secure Socket Later (SSL) and has security measures in place to protect the loss, misuse and alteration of the information under our control.
This site also contains links to other sites. Prime Travel Vietnam is not responsible for the privacy practices or the content of such Web sites. For more information on this subject, please see our terms and conditions.
Changing your communication preferences
As a customer of Prime Travel Vietnam, you may alter your customer information or opt-out of receiving communications from us at any time by contacting [email protected].
You have the following options to change and modify your customer information:
You may send an email to [email protected].
You may click on the unsubscribe link featured at the bottom of the emailing we send you
Only If we have to
As stated previously in this policy, we will never give out your information. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.
Changes In our practices
If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation.
Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for Prime Travel Vietnam Co, Ltd. to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. You may withdraw consent at any time by contacting [email protected] and requesting that we remove your consent. After checking on any inadvertent impact of consent withdrawal on existing or future travel planning services, we will act on your request immediately.